How we work with you
We partner with our clients to create contemporary learning solutions designed to improve capability and tackle the critical challenges organisations face today.
Our philosophy
Collaboration.
We take a partnership approach. We listen and work alongside you to develop solutions that provide value and deliver results, not just tick boxes.
Adaptation.
We build flexibility into everything we do. We customise and create bespoke solutions that are designed and delivered around your needs, not ours.
Innovation.
We believe in a modern approach. Yesterday’s methods won’t cut it, we challenge ourselves to craft solutions that work today, and create success tomorrow.
Our method
01
Diagnose
Understanding your unique needs
02
Engage
Addressing your current challenges
03
Embed
Future-proofing your workforce
01
Diagnose
Understanding your unique needs
Training Needs Analysis and Skills Assessment
Our learning team can assist your organisation in developing a thorough Training Needs Analysis. We utilise diagnostic tools to identify skill gaps and understand your team’s specific needs, enabling us to develop strategies perfectly aligned with your organisational goals and desired outcomes.
Business Assessments
We understand that your business is unique, and so are its needs. That’s why we work to understand your company’s processes, values, culture, and code of conduct before we make any learning or training solutions.
We get you.
02
Engage
Addressing your current challenges
Powerful learning methodologies
We use social learning to make workshops interactive and enjoyable, boosting information retention.
Our focus is on empowering participants through immersive role-plays and expert facilitation, benefiting diverse groups, visual learners, and non-native English speakers.
Flexible delivery model
We work around your work schedules to deliver the solutions you need in the way you need them, whether that’s online, face-to-face or hybrid.
We carefully tailor each session to the group’s unique dynamics and individual preferences, customising activities, role-plays, and discussions, while our organic approach addresses core challenges and specific themes for each group.
We are flexible in approach, designing and delivering custom solutions at scale to help you overcome today’s challenges and see real results.
We work with you.
03
Embed
Future-proofing your workforce
Guaranteed results
We’re committed to creating real outcomes and providing an impactful learning experience that builds long-term capabilities. Our post-course support and partnership approach guarantees tangible results for your organisation beyond the initial learning solution delivery.
Capability frameworks
We provide capability frameworks to help you recruit the right people, coupled with skills pathways to nurture their ongoing development. Together, we ensure a strategic and informed approach to building your team.
We empower you..
Monash IVF Group initially engaged with CCS to facilitate a short session on delivering 5 star customer service... This lead us to a larger project, where in collaboration between Monash IVF Group and CCS, a bespoke training program focusing on customer experience was created and rolled out as train-the-trainer sessions to a group of our employees.
In working with CCS, we were able to develop meaningful, unique and relevant training for our people. We were able to do this in a way that allowed us to have creative control coupled with the expertise from [the CCS Director of Training] himself.
Sarah Johnstone - Learning and Development Lead
Monash IVF Group
Meet the team
Founded by a team of dynamic industry experts, we’ve built our team to prioritise innovation and adaptability, hand-selecting product specialists, skill assessors, and versatile facilitators adept in both face-to-face and digital learning delivery.
Our experts seamlessly integrate technology and tools while leveraging deep knowledge of educational psychology and adult learning principles to deliver high-value learning experiences.
With modern diagnostic tools, tailored learning solutions, adaptable delivery options, and future-focused skills, our team is united in building the capability of today’s workforce to drive results for tomorrow.
Our Group
CCS is an initiative of the CAL Group, proudly working to develop the capability of the modern workforce since 2009.
We work with our accredited training partner, the College for Adult Learning TOID 22228 (CAL) with a shared vision to create holistic learning experiences, blending both standardised VET industry competencies and laser-focused custom training to meet the needs of the modern business landscape.
Why more choose CCS
We’re continually at the forefront of learning and development, creating innovative and timely solutions for our clients.
Every organisation has unique needs and goals. Getting results requires relevant and impactful learning solutions.
That’s where we step in.
Constant innovation
We’re constantly innovating to ensure our training solutions meet the needs of an ever-evolving workforce and labor market.
Customised training
Choose from 85+ laser-focused training modules, or partner with us to design whole-organisation learning and development strategies.
Measurable results
You’ll be able to demonstrate the impact your training has, with trackable, measurable return on investment.
Flexible delivery
With face-to-face, virtual and hybrid formats and a variety of session duration options available, each program can be delivered in a way that works for you.
Who we’ve worked with
We’ve partnered with organisations of all sizes across a variety of sectors, including government, councils, healthcare, retail and more. solutions for our clients.
Max Mara
Max Mara Store Manager
Southern Cross Community Healthcare
K Pascoe
Organisational Learning Specialist
Canadian Armed Forces
"David Patmore led us on our MARATE experience today and was a very engaging instructor. He made me feel confident and equipped to converse with difficult people/situations. This course will be relevant in all aspects of my life: work, family, friends and absolute strangers that I may encounter. I appreciate David taking the time to share his knowledge with us (at 3am tomorrow). As the Finance clerk who set the funds aside for this course, I appreciate it’s great value and highly recommend it."
M Eddy
Director of Finance
Let's work together
Let us know how we can help you develop your workforce capabilities to conquer today's challenges.