Developing & Managing Operational Plans


Empowering Daily Performance to Align to Organisational Line of Sight.

Successful operations are integral to the success of a well oiled business machine. It takes careful planning and strategy to develop the right framework to implement the actions and performance standards you expect from your team. If a strategic plan represented the head of the body then an organisational plan would be the arms and legs.

An operational plan defines how the human, financial, and physical resources will be used to achieve short-term performance goals that support your larger strategic objectives. It is the key plan that managers, supervisors and team leaders need to understand to develop and implement.

An operational plan should answer questions like:

  • Who should be working on what?
  • How will we allocate resources on any given task?
  • What risks do we currently face?
  • How can we minimise those risks?
  • How to measure outputs to know we are achieving our objectives?

Developing and Managing Operational Plans is a practical workshop to equip participants on two levels. Firstly, to understand how to develop an operational plan aligned to strategic objectives. Secondly, the key strategies involved to manage the plan successfully.

Learning Outcomes

  • Develop the plan aligned to key performance indicators (KPIs).
  • Map out all resource requirements and integrate the allocation into your plan.
  • Manage the consultation process to ensure proposals for resource requirements are supported.
  • Develop risk a matrix and its contingency.
  • Monitor and evaluate performance to assess progress and manage variations./li>
  • Understand the requirements to manage recruitment, budgets and resources aligned to company policy and procedures.
  • Develop an operational plan that has a clear line of sight to the strategic plan.
  • Identify and breakdown the components of an effective operational plan.
  • Understand and apply the key traits of successful operational management.

Designed For

  • All managers, supervisors, co-ordinators and team leaders who have to manage daily operations and its requirements.
  • Anyone who is looking for best practice strategies and bridge any skill gaps.
  • Ideal Size: 6-15 participants.

Course Inclusions…

In-Depth TNA

Our consultants can provide a thorough Training Needs Analysis of your skill needs and learning objectives. We will ensure that we develop the best solution to upskill your team guaranteed.

Program Reports

We provide a range of evaluation methods and options to help you gain the right information and feedback to understand the return of training investment to your team and organisation.


All programs can be customised to your desired learning and skill needs. This includes activities and exercises that reflect your daily work practices, tailored content and real world scenarios.

Industry Facilitators

All our Facilitators bring real world experience and come highly recommended in their fields of expertise. We guarantee the right match for your organisation.


As a highly respected Australian education brand the CAL Group offers a Certificate of Achievement to acknowledge your professional development journey.

Our Learning Solutions…

Remote Ready

All our programs have remote workplace delivery methods to cater for your specific organisational needs. Our facilitators are highly experienced in Live, Hybrid and Virtual formats.

Adaptable Delivery

Each program can be conducted in a variety of time and delivery formats to suit your staffing needs. Talk to us about how we can best adapt to your training requirements.

Fully Customisable

All training content is tailored to your specific training needs and objectives. This includes using real workplace scenarios for activities and exercises.

Social Learning Integration

With increased remote workplace challenges our workshops inetgrate social learning techniques to develop your team through connecting with each other.