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Exemplary Direct Care Relies on 3 Key Things.

Exemplary Direct Care Relies on 3 Key Things.

by Sue Hart | Providing Direct Care the Successful Way

An equilateral pyramid is one where all sides are equal and there is a solid base. If one side begins to dominate or drops the ball then the whole structure changes and collapses.

I didn’t intend to upset them! Find out why you did.

I didn’t intend to upset them! Find out why you did.

by Stephanie Green | Providing Direct Care the Successful Way

We would all have examples of a time we have intended to make someone laugh but the impact of our joke is hurt, anger and conflict. What started out as a light-hearted moment…

Who Do You Think They Are?

Who Do You Think They Are?

by Stephanie Green | Providing Direct Care the Successful Way

Most of us know someone for whom life has been irrevocably changed by an event that is largely beyond their control;  a divorce, an unplanned pregnancy, a pandemic…

Empathy, Sympathy and Jollying in Direct Care

Empathy, Sympathy and Jollying in Direct Care

by Sue Hart | Providing Direct Care the Successful Way

In an aged care facility when a resident dies the staff become crazy happy. Singing and dancing with the other residents so they don’t see the body leaving the facility.

Stop Compassion Fatigue with These Powerful Self-Management Tips

Stop Compassion Fatigue with These Powerful Self-Management Tips

by Sue Hart | Providing Direct Care the Successful Way

We are taught from an early age to care for others, encouraged to put the needs of others before our own. This parental/educational coaching instils a well-developed sense of empathy and compassion.

10 Tips for Direct Care Staff Who Work in Someone’s Home

10 Tips for Direct Care Staff Who Work in Someone’s Home

by Sue Hart | Providing Direct Care the Successful Way

Home means different things to different people.  It is where you belong, should feel most comfortable have the liberty to move around freely (dressed or undressed), it is a place of memories and has your ‘things’.

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If you are looking for face-to-face training sessions, we can come to wherever you are. Servicing Australia and the Asia-Pacific region.

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Mitcham, VIC, 3132

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