Smart Thinking – Overcoming Complexity


Simplify the Problem and Accelerate to the Solution.

Critical thinking and problem-solving are among the foundational skills needed in the modern workplace. They help you break down complex problems and remove barriers—such as overthinking and over engineering—that stand in the way of simple solutions.

Smart Thinking – Overcoming Complexity provides proven tools and techniques to deal with complexity, including cultivating a greater sense of control and confidence to make proactive decisions that are sustainable.

Learn how to remove the over analysing to simplify things like a five-year old, follow three simple steps to deal with multifaceted challenges, collaborate with others, and manage fear and other negative emotions. Finally, use the methods and tools you’ve learned to reshape a recent complex challenge into an actionable response.

This hands on workshop includes practical activities and exercises to take you through the methodology required to breakdown complex problems. It helps to identify your common thinking habits and thought processes to refine your approach enabling a more systematic assessment and solution focused strategy.

Learning Outcomes

  • Deploying the curiosity quotient – thinking like a five year old.
  • Removing limiting words from your vocabulary.
  • Using three simple steps to deal with complexity i.e. utilising focus, holding yourself accountable, harnessing self-belief.
  • Working with others to solve complex problems.
  • Creating a collaborative culture. Communicating what you’re thinking.
  • Managing fear in complex situations using the FUD formula.
  • Using Appreciative Inquiry methods to apply positive psychology.
  • Understand how to use externalisation techniques to apply complexity mapping.
  • Learn pattern interrupt techniques to break non-productive thinking habits.

Designed For

  • For anyone who needs to practice critical thinking and gain clarity of thought in the workplace.
  • Ideal for managers and leaders who deal with complex and time consuming challenges as part of the role.
  • Ideal Size: 6-15 participants.

Course Inclusions…

In-Depth TNA

Our consultants can provide a thorough Training Needs Analysis of your skill needs and learning objectives. We will ensure that we develop the best solution to upskill your team guaranteed.

Program Reports

We provide a range of evaluation methods and options to help you gain the right information and feedback to understand the return of training investment to your team and organisation.


All programs can be customised to your desired learning and skill needs. This includes activities and exercises that reflect your daily work practices, tailored content and real world scenarios.

Industry Facilitators

All our Facilitators bring real world experience and come highly recommended in their fields of expertise. We guarantee the right match for your organisation.


As a highly respected Australian education brand the CAL Group offers a Certificate of Achievement to acknowledge your professional development journey.

Our Learning Solutions…

Remote Ready

All our programs have remote workplace delivery methods to cater for your specific organisational needs. Our facilitators are highly experienced in Live, Hybrid and Virtual formats.

Adaptable Delivery

Each program can be conducted in a variety of time and delivery formats to suit your staffing needs. Talk to us about how we can best adapt to your training requirements.

Fully Customisable

All training content is tailored to your specific training needs and objectives. This includes using real workplace scenarios for activities and exercises.

Social Learning Integration

With increased remote workplace challenges our workshops inetgrate social learning techniques to develop your team through connecting with each other.