Planning & Implementing Continuous Improvement


Planning and Preparing with a Mindset of Excellence!

What is Continuous Improvement?

It is a circular model that takes defined steps to understand, evaluate and then form a strategy of implementation to improve a product, service or a business system. It seeks to identify potential quality advancements creating an upgraded benefit to clients, stakeholders both internally and externally.

Improvement doesn’t happen by accident. It requires a thoughtful and effective range of methods to arrive at a beneficial impact to the quality of delivery of products, services and system improvements.

It should have a proven systematic approach that solicits sound feedback and control mechanisms to realign business objectives to ensure they are current and relevant.

Planning and Implementing Continuous Improvement is a workshop is designed to equip participants with the fundamentals to building a continuous improvement process. This session combines a range of proven best practice methods including Agile, the principles of Lean, as well as people management strategies and feedback tools required for a successful continuous improvement culture. It includes practical application exercises and activities to ensure learning integration.

Learning Outcomes

  • Analyse and identify the core drivers of a problem.
  • Learn to identify opportunities to streamline the process.
  • Plan and develop the right performance standards around particular tasks.
  • Adopt and understand Agile practices for continuous improvement.
  • Drawing on the power of feedback to better evaluate work practices.
  • Set up the correct stakeholder management strategies to keep everyone on the same page.
  • Identify the core drivers for a positive team culture that will nurture continuous improvement.
  • Analyse and apply the different models of continuous improvement.
  • Evaluate and reduce unnecessary steps in the current process.

Designed For

  • Managers and individuals looking to discover new ways to improve and streamline workplace process.
  • Anyone who has the responsibility to improve delivery of a service, product or the management of business systems.
  • It is applicable to those looking for new and fresh strategies to identify opportunities for improvement.
  • Ideal Size: 6-15 participants.

Course Inclusions…

In-Depth TNA

Our consultants can provide a thorough Training Needs Analysis of your skill needs and learning objectives. We will ensure that we develop the best solution to upskill your team guaranteed.

Program Reports

We provide a range of evaluation methods and options to help you gain the right information and feedback to understand the return of training investment to your team and organisation.


All programs can be customised to your desired learning and skill needs. This includes activities and exercises that reflect your daily work practices, tailored content and real world scenarios.

Industry Facilitators

All our Facilitators bring real world experience and come highly recommended in their fields of expertise. We guarantee the right match for your organisation.


As a highly respected Australian education brand the CAL Group offers a Certificate of Achievement to acknowledge your professional development journey.

Our Learning Solutions…

Remote Ready

All our programs have remote workplace delivery methods to cater for your specific organisational needs. Our facilitators are highly experienced in Live, Hybrid and Virtual formats.

Adaptable Delivery

Each program can be conducted in a variety of time and delivery formats to suit your staffing needs. Talk to us about how we can best adapt to your training requirements.

Fully Customisable

All training content is tailored to your specific training needs and objectives. This includes using real workplace scenarios for activities and exercises.

Social Learning Integration

With increased remote workplace challenges our workshops inetgrate social learning techniques to develop your team through connecting with each other.