Overview
Planning and Preparing with a Mindset of Excellence!
What is Continuous Improvement?
It is a circular model that takes defined steps to understand, evaluate and then form a strategy of implementation to improve a product, service or a business system. It seeks to identify potential quality advancements creating an upgraded benefit to clients, stakeholders both internally and externally.
Improvement doesn’t happen by accident. It requires a thoughtful and effective range of methods to arrive at a beneficial impact to the quality of delivery of products, services and system improvements.
It should have a proven systematic approach that solicits sound feedback and control mechanisms to realign business objectives to ensure they are current and relevant.
Planning and Implementing Continuous Improvement is a workshop is designed to equip participants with the fundamentals to building a continuous improvement process. This session combines a range of proven best practice methods including Agile, the principles of Lean, as well as people management strategies and feedback tools required for a successful continuous improvement culture. It includes practical application exercises and activities to ensure learning integration.
Learning Outcomes
- Analyse and identify the core drivers of a problem.
- Learn to identify opportunities to streamline the process.
- Plan and develop the right performance standards around particular tasks.
- Adopt and understand Agile practices for continuous improvement.
- Drawing on the power of feedback to better evaluate work practices.
- Set up the correct stakeholder management strategies to keep everyone on the same page.
- Identify the core drivers for a positive team culture that will nurture continuous improvement.
- Analyse and apply the different models of continuous improvement.
- Evaluate and reduce unnecessary steps in the current process.
Designed For
- Managers and individuals looking to discover new ways to improve and streamline workplace process.
- Anyone who has the responsibility to improve delivery of a service, product or the management of business systems.
- It is applicable to those looking for new and fresh strategies to identify opportunities for improvement.
- Ideal Size: 6-15 participants.