Breaking Down the Silo Effect


Removing the Barriers and Building Bridges to Create the Communication Flow.

A communication silo is often used to describe internal breakdowns or blockages of the information flow within an organisation. It describes the restrictive open communication flow between departments, teams, management and stakeholders. A silo is always vertical, making it difficult or impossible for the horizontal flow of information.

When departments or groups within an organisation choose not to share information or allow for knowledge to be exchanged through information systems, this can create resentment and unhealthy competitive behaviours that become destructive. When silos become the default cultural dynamic in a business, it will result in an environment that discourages open communication and collaboration between groups. Fixing the communication silos requires a careful diagnosis of the driving issues and then applying the correct strategy to ensure the barriers are broken down.

Breaking Down the Silo Effect is a workshop designed to bring practical strategies and solutions to help establish a high-performing and open communication culture. The program is designed to provide the stages and steps silos take and strategies to remove them successfully. This session applies to departments, teams, or individuals looking to dismantle organisational silos.

Learning Outcomes

  • Understand and apply the strategies to break open the communication.
  • Design a new communication culture that guards against silos forming in the first place.
  • Develop a Team Charter which creates a new behavioural framework and standard.
  • Tools to diagnose the real issues and develop pathways of solutions.
  • Understand methods to manage multiple stakeholders and build effective communication bridges.
  • Strategies to work with resistant and difficult people or groups.
  • Create more effective communication systems and plans.
  • Identify the key drivers of a transparent culture are.
  • Remove role ambiguity and uncertainty.

Designed For

  • Applicable to those working across teams and looking for strategies to manage multiple stakeholders.
  • Those who lead a team, or multiple teams and is looking for ways to dismantle poor cultural communication dynamics.
  • Managers, leaders of departments, project leads and those who manage stakeholders across the business.
  • Ideal Size: 6-15 participants.

Course Inclusions…

In-Depth TNA

Our consultants can provide a thorough Training Needs Analysis of your skill needs and learning objectives. We will ensure that we develop the best solution to upskill your team guaranteed.

Program Reports

We provide a range of evaluation methods and options to help you gain the right information and feedback to understand the return of training investment to your team and organisation.


All programs can be customised to your desired learning and skill needs. This includes activities and exercises that reflect your daily work practices, tailored content and real world scenarios.

Industry Facilitators

All our Facilitators bring real world experience and come highly recommended in their fields of expertise. We guarantee the right match for your organisation.


As a highly respected Australian education brand the CAL Group offers a Certificate of Achievement to acknowledge your professional development journey.

Our Learning Solutions…

Remote Ready

All our programs have remote workplace delivery methods to cater for your specific organisational needs. Our facilitators are highly experienced in Live, Hybrid and Virtual formats.

Adaptable Delivery

Each program can be conducted in a variety of time and delivery formats to suit your staffing needs. Talk to us about how we can best adapt to your training requirements.

Fully Customisable

All training content is tailored to your specific training needs and objectives. This includes using real workplace scenarios for activities and exercises.

Social Learning Integration

With increased remote workplace challenges our workshops inetgrate social learning techniques to develop your team through connecting with each other.